Disposable 3-Ply Face Masks with Ear Loops – Bulk Pack (2000 pcs)

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

* All orders are processed within 1–3 business days after payment is received.
* Orders are not processed, shipped, or delivered on weekends or public holidays.
* During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Times

Estimated Delivery Times:

* Standard Shipping: 3–7 business days
* Express Shipping: 1–3 business days
* International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary depending on the carrier, destination, weather conditions, or customs processing.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery location, order weight, and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.

Lost or Delayed Shipments

We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control. If your order appears lost, please contact us, and we will assist in resolving the issue.

We want you to be completely satisfied with your purchase.

Return Eligibility

Items may be returned within 30 days of delivery if they:

* Are unused and in their original condition.
* Include all original packaging, tags, and accessories.
* Are not listed as non-returnable items.

Non-Returnable Items

The following items cannot be returned:

* Gift cards
* Personalized or custom-made products
* Clearance or final sale items
* Perishable goods (if applicable)

Return Process

To initiate a return:

1. Contact our customer support team at jodaelelegance@yahoo.com
2. Provide your order number and reason for return.
3. Follow the return instructions provided by our team.

Return Shipping Costs

* Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
* We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

* Approved refunds will be processed to the original payment method within 5–10 business days.
* Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photos of the item to help resolve the issue quickly.

Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped. Contact us to arrange an exchange.

Contact Us

If you have any questions about our Shipping & Return Policy, please contact us:

Email: Jodaelelegance@yahoo.com